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Andy LaBolle avatar image
Andy LaBolle asked Becky-Community_Manager edited

How do I get to receive emails when I get a voicemail?

How do I get to receive emails when I get a voicemail? For years, i always received an email when the office line got a voicemail.


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Hi Andy,

You may want to look to see if your email client/service has suddenly put those emails in the 'junk/spam' folder - and may want to 'green light' (white list) the @ringcentral.com email server.

If that's fine, the setting for voicemail email is on Notification tab on the service.ringcentral.com website:1621630031708.png

I prefer the 'Advanced' - as it allows you to then be a tad more specific.
1621630082986.png


Hope that helps.


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