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Murthy TLN avatar image
Murthy TLN asked Phong Vu answered

Is sending SMS from RingCentral's API free?

Since we started exploring RingCentral recently, We do have some basic query.

What is the price for each text message sent from RingCentral's SMS API? Do we need to pay anything for sending SMS from there? Also, we noticed that there is a watermark in each text message we sent? How can we remove it from the configuration? We didn't see any configuration change for that.

sms and text messagingsending sms
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Anirban avatar image
Anirban answered

For your first question, you can check the details with the backend developer team by submitting a help ticket.

Meanwhile, you can refer this https://support.ringcentral.com/s/article/International-SMS?language=en_US

For your second question, the answer is: From Sandbox, the SMS is for testing purposes and there will be a watermark on every SMS text. You cannot use SMS for commercial purposes. Once in production, this watermark will not be there.

ref: https://developers.ringcentral.com/guide/basics/sandbox

So technically there will be no configuration to remove this as the watermark is intentionally kept for the sandbox environment

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Phong Vu avatar image
Phong Vu answered

Please read this blog for information about SMS regulation and price.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys