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  1. Account type: Office Standard

  2. A brief description of the business : not discussed

  3. A high level description of the product or feature being requested: customer needs to be able to access recorded calls on the mobile app

  4. A typical use case scenario explaining how your business would use the feature: customer make/receive a call, record it, and access it on the app once it is done, either via going into the call log (like the old mobile app) or going into the handset icon, and selecting call recording (the way the desktop app does).

  5. Benefit of such feature: ease of use, business need

  6. Number of Users and/or Digital Lines: 1 user/1 line

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