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Admin to check sms of another extension

  • December 29, 2020
  • 2 replies
  • 1305 views

Where can we Admin see the text messages of some other extension? If the account have 3 users with 3 different extensions, can Admin check the text messages of those extension?

I am trying to figure it out? Is this feature there?

Best answer by Anirban2396911020

Don't think even admin can view other users message due to privacy protection.

ref: https://community.ringcentral.com/questions/91779/when-will-sms-be-accessible-by-all-users-for-our-m.html

https://community.ringcentral.com/questions/8229/read-sms-on-various-account.html

https://community.ringcentral.com/questions/1212/can-i-subscript-to-other-extensions-sms-event.html

2 replies


Mary-Community_Moderator
Community Manager
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Hi Shashank, this feature is not available.