Question

Android Update 10 One UI 2 Upgrade - Plantronics Headset will not pick up call

4 years ago
March 18, 2020
1 reply
100 views

rochelle-thompson
New Participant

With the new update, my plantronics headset works fine with every other app, other than RingCentral. It acts like it's going to work, and then goes back to speaker or phone and will not accept the bluetooth or headset function now. - HELP

Mary-Community_Moderator
Community Manager
2293 replies
4 years ago
March 18, 2020

Hi Rochelle!

Please coordinate with our Technical Support Team so that they can further check on what's causing the issue.

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