We have been troubleshooting this for two years - is anybody else having this issue?
We use Ring Central desktop app (doesn’t matter if you use the browser version of Ring though), and use Plantronics Voyager 5200 and 4210 headsets.
The first outgoing call made of the day for users, IF they have not received a call yet, always starts with about 5-10 seconds of a full dropped network connection.
You can literally see the dial pad taking about 5-10 seconds showing “No network” on the connection bars, and then it clears up and for the rest of the day there are no further issues.
This has been frustrating to say the least, and we have apparently uncovered that this is a Microsoft issue in how it is handling Ring Central calls. At least, that is what Ring Central support has finally determined. Is anybody else having this problem?? To “fix” it, we make the first outgoing call to our own mobile phones so that any other calls for the remainder of the day don’t experience this dropped network issue.