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Auto print incoming faxes

  • September 21, 2023
  • 5 replies
  • 510 views

I had RingCentral set up so that when we received a fax it auto printed. I got a new computer with Win 11 Pro, reinstalled RC and now I cannot find an option to auto print. I have consulted with 2 different RC reps, neither of which could figure out what is wrong. One rep I spoke with said on his version RC had that option, so my guess is they took out the auto print feature? I am running 23.3.23.8166 Windows (x64). Any ideas?

Best answer by Mary-Community_Moderator

Blanco wrote:

Is this feature still available? I can’t find the settings. 

Hi! The Fax tab has now been added, so no need to go through the Phone tab anymore. You can check it out in the screenshot below 🙂

 

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5 replies

  • New Participant
  • 3 replies
  • September 28, 2023

I have the RingCentral app installed and see the option for automatic printing of faxes:

screenshot-2023-09-27-211230.png


  • New Participant
  • 2 replies
  • April 30, 2025

We recently upgraded to Windows 11, and fax auto print quit working. I can set the option, but it doesn’t print. Is there an admin parameter that needs set?

 


  • New Participant
  • 2 replies
  • April 30, 2025

Sorry, user error. We had a printer problem not Ring Central. It’s working. Thanks


  • New Participant
  • 1 reply
  • September 15, 2025

Is this feature still available? I can’t find the settings. 


Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+1
Blanco wrote:

Is this feature still available? I can’t find the settings. 

Hi! The Fax tab has now been added, so no need to go through the Phone tab anymore. You can check it out in the screenshot below 🙂

 


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