Question

Automatic Volume Reduction on Calls

Forum|Forum|8 years ago
September 7, 2017
3 replies
324 views

tom-maceiunas
New Participant

The volume automatically reduces on some calls answered through the Ring Central app and continues to do so throughout the call. What is the fix?

saadet.swift
Known Participant
Forum|Forum|8 years ago
September 8, 2017

Hey Tom,

Is this on the mobile or desktop app?

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tom-maceiunas
Author
New Participant
Forum|Forum|8 years ago
September 9, 2017

mobile device

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matt-gregory
Participating Frequently
Forum|Forum|6 years ago
October 17, 2019

Tom,
Any chance you found a resolution to this issue? I have a user experiencing the same. We've tried pushing device software updates, reinstalling the mobile app, adjusting audio settings, etc. No fix. Thank you.

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