Question

Availability of option to check fax using Ring Central App using Fax Only Account

Forum|Forum|5 years ago
June 24, 2020
7 replies
705 views

richard-teitell
Participating Frequently

Case#: 10988278. I have a fax only account. UsIng the Ring Central App there is no option to view or send a fax. This is the same going to www.ringcentral.com & log in to my account. There is no option to view or send a fax. Please add that feature to my account.

A

Anonymous
Forum|Forum|5 years ago
June 24, 2020

Hello Richard!

We just want to confirm which app are you using right now?
Can you post a screenshot, please?

Thanks!

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richard-teitell
Author
Participating Frequently
Forum|Forum|5 years ago
June 24, 2020

Ring Central Classic. Screen shot Image to large to upload. Let me know if you actually need the image.

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richard-teitell
Author
Participating Frequently
Forum|Forum|5 years ago
June 25, 2020

Ring Central Classic. Screen shot Image to large to upload. Let me know if you actually need the image.

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richard-teitell
Author
Participating Frequently
Forum|Forum|5 years ago
June 25, 2020

Thank you

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richard-teitell
Author
Participating Frequently
Forum|Forum|5 years ago
June 30, 2020

Jenn- Any updates yet?

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richard-teitell
Author
Participating Frequently
Forum|Forum|5 years ago
June 30, 2020

Thanks. What if I switched from the Classic App to the other app- I think it's just named Ring Central App? Is the fax option on that app?

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richard-teitell
Author
Participating Frequently
Forum|Forum|5 years ago
July 30, 2020

Screen shot emailed to community.support@ringcentral.com

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