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Question

call routing from call queue to specific rule of an extension

  • February 14, 2020
  • 1 reply
  • 109 views

I would like to know if we can have the call routing from call queue to specific rules of an extension

1 reply

Mary-Community_Moderator
Community Manager
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Hello Chen! Just to clarify with your question, are you referring to Call Queue Custom Rules? Kindly check this link to know more about it. https://support.ringcentral.com/s/article/8645?language=en_US 

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