I have the Yealink T42S and when the phone rings the caller ID slowly scrolls DURING HOUR CALLS - MAIN CALLS before it ever shows any ID information. It scrolls so slowly that the call goes to VM before you can even see who's calling. Is there a way to disable the call types so we can see the ID before they hang up?
Best answer by Mary-Community_Moderator
If this call comes from the Call Queue, you may change it under Call Information displayed. In the Admin Portal, go to Phone System > Groups > Call Queues > Select the call queue extension > Call Handling & Members > Display Settings. Don't forget to click save after making changes.
+1If this call comes from the Call Queue, you may change it under Call Information displayed. In the Admin Portal, go to Phone System > Groups > Call Queues > Select the call queue extension > Call Handling & Members > Display Settings. Don't forget to click save after making changes.
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