Question

calls being sent to voicemail without 'do not disturb' being enabled

10 years ago
June 13, 2014
2 replies
1215 views

carl-maestre
New Participant

All of a sudden, incoming calls are going straight to voicemail without DND being enabled. The calls go to voicemail for a few seconds and then the line starts ringing even if the incoming call has hung up.... HELP! the boss is out of town.... lol

Chaitali2477093020
Participating Frequently
7 replies
4 years ago
December 21, 2020

Facing almost the same issue. DND is not enabled still sometime call goes directly into voicemail

Anirban2396911020
Inspiring
1017 replies
4 years ago
December 21, 2020

Check the User hours. If the user hour is custom and out of hours, this happens. Check the settings once

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