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Hello...I am a nurse for the EMERGENCY line for Poison Control There are 4 of us working today. For the past several days, RC has not been functioning properly. The calls come in, ring x 2 and drop off if not picked up on the second ring....please help.

Hello Julie, the number of rings needs to be adjust. Follow this article to know how to change the settings on the online web portal. https://support.ringcentral.com/article/9758.html

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