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Question

can a caller transfer themselves to another extension

  • May 1, 2025
  • 2 replies
  • 67 views

With other systems, I was able to leave instructions on my outgoing voicemail “For more immediate assistance, dial # (or a number) to be transferred to the receptionist”. 

 

Can you incoming callers transfer themselves to another extension when they get my voicemail?

2 replies

Problem Solver
  • Participating Frequently
  • May 2, 2025

i believe ext-to-ext dialing will work, and it is active by default - you don’t need to configure anything.
The only thing you need to do is to edit your voicemail to something like this:

“Please leave a voicemail after the tone, but if it’s very urgent - please dial extension 789” 

Of course you can use any extension number.. 789 was just an example.
 


  • Author
  • New Participant
  • May 2, 2025

That’s it! Thank you, yes. Dial the alternate extension, then # and it will transfer you to someone else. My assistant in this case!