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Answer

Can I block a fax number?

  • September 11, 2024
  • 3 replies
  • 155 views

Is it possible to block a fax number? I receive anywhere from two to twenty a day. We are receiving order confirmations from a vendor and have asked them to stop numerous times. They transitioned to a new program and they can not figure out where the box is to uncheck this oition. They said it’s an anomaly because they can not figure it out. Please advise how to block this fax number from incoming faxes. Thank you

Best answer by Problem Solver

In the admin portal go to users > click on the (Super Admin) extension.

Click on Blocked numbers.
Click on Blocked numbers or area codes

Blocking numbers for the (Super Admin) extension blocks them for the entire account.

3 replies

Problem Solver
  • Participating Frequently
  • Answer
  • September 11, 2024

In the admin portal go to users > click on the (Super Admin) extension.

Click on Blocked numbers.
Click on Blocked numbers or area codes

Blocking numbers for the (Super Admin) extension blocks them for the entire account.


  • Author
  • New Participant
  • September 11, 2024

Thank you for this fix and fast reply!


Mary-Community_Moderator
Community Manager
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Thank you @Problem Solver!
@tina-4 can you please mark it as Best answer? Thank you!