Skip to main content
Question

Can I send text directly to a non-user extension (only has extension, no direct number) on RingCentral App

  • March 27, 2025
  • 1 reply
  • 6 views

Can I send text directly to a non-user extension (only has extension, no direct number) on RingCentral App that was possible on the RingCentral Phone app?

1 reply

Crystal_
Community Manager
  • Community Manager
  • 52 replies
  • March 28, 2025
HugoDang wrote:

Can I send text directly to a non-user extension (only has extension, no direct number) on RingCentral App that was possible on the RingCentral Phone app?

Currently, sending texts directly to a non-user extension (one without a direct number) is not supported in the RingCentral app. If this is something you'd like to see, we recommend submitting a feature request here: RingCentral Ideas Portal. Let us know if you need any further assistance!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings