I have several users who have had trouble retrieving parked calls on the mobile app over the last month. It started off with a couple of people having problems and now half of my team is unable to pick up a parked call using the RingCentral Mobile App. Is anyone else experiencing this issue?
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Hey Taylor,
Could you go over the process in which your users are placing the call on park and then trying to retrieve it? I'm wondering if they're possibly missing a step or if something wonky is going on.
Could you go over the process in which your users are placing the call on park and then trying to retrieve it? I'm wondering if they're possibly missing a step or if something wonky is going on.
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