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Question

CANNOT RECEIVE CALL OR SMS

  • April 17, 2023
  • 1 reply
  • 131 views

Hi. I'm trying to verify my number for two-factor authentication but I can't receive an SMS and all the calls are just placed in missed calls. I don't see any incoming calls as well.

1 reply

  • April 18, 2023

Hi, are you still experiencing the issue? If yes, you might want to check your call forwarding through your online portal. Check this link to learn more https://support.ringcentral.com/mvp/phone/call-handling-forwarding.html. Thank you!