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I've looked and found a similar topic from 4 years ago, but there is no resolution listed.

https://community.ringcentral.com/questions/22148/carrier-incoming-call-interrupts-ringcentral-call.html


Is there a way in Android or the RC app to send carrier calls to vm or mute ringing while in a VOIP call in the RC mobile app?


Hi @Mike, this feature is not available. You can submit this idea in our Ideas Portal at https://ideas.ringcentral.com/.

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