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Question

Change SMS Caller ID to call queue number

  • November 2, 2020
  • 1 reply
  • 365 views

I just found out you can use a call queue number as outbound CALLS caller ID, but can't use it for SMS outbound text caller ID... seems kind of silly

1 reply

  • November 3, 2020

Hello @Erin Dias, you can use an outbound caller ID for SMS if the number is assigned to an auto-receptionist. It would be better to open a case HERE, and our phone support will help you further. Thank you!