Skip to main content
Answer

Choppy phone call

  • November 2, 2020
  • 1 reply
  • 200 views

We are currently experiencing pretty choppy phone calls. This only happens when we have inbound/outbound calls. When we talk to other people on RingCentral everything seems fine. Any ideas on how to fix this?

Best answer by BeckyH

Hey, @Heather Woodard - Here's a quick Knowledge Base article that might assist you in identify a few ways to address choppy calls.
https://support.ringcentral.com/article/How-resolve-call-quality-issues.html
Let us know how it goes!
Also, you can ask Support to troubleshoot with you.
Click the link below to reach out:
https://support.ringcentral.com/contact-support.html

1 reply

BeckyH
Community Manager
Forum|alt.badge.img+2
  • Community Manager
  • Answer
  • November 2, 2020

Hey, @Heather Woodard - Here's a quick Knowledge Base article that might assist you in identify a few ways to address choppy calls.
https://support.ringcentral.com/article/How-resolve-call-quality-issues.html
Let us know how it goes!
Also, you can ask Support to troubleshoot with you.
Click the link below to reach out:
https://support.ringcentral.com/contact-support.html