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Cisco 8861 sidecar not supported

  • June 26, 2021
  • 1 reply
  • 269 views

I bought a Cisco CP-8800-V-KEM-RF for a Cisco 8861. When I plug it in, it says accessory not supported. We have this sidecar on other 8861 with no problems. Any ideas?

Best answer by Mary-Community_Moderator

Hi Marcus, kindly check on KB Article, https://support.ringcentral.com/article/Cisco-8861-Supported-Sidecars-RingCentral.html.

1 reply

Mary-Community_Moderator
Community Manager
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