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We have a user who has their office computer paired with a desk phone. When that user goes home do they need to unpair the deskphone before they are able to use the software at a home work station or is the install/pairing unique to each computer? The user would only be using a deskphone in the office.

This would be for the Desktop version:   25.3.2015.1059 Windows (x64)

Hi ​@DQuiceno,

The user can just open the RingCentral app on their computer, log in, and start making or receiving calls right away. The desk phone and office computer will stay logged in and active, but that won’t stop the user from using their home setup. There’s no need to manually “unpair” anything. 😊


Hi Mary, 

 

Thank you for quick answer and happy to hear it works that way!


Hi Mary, 

 

Thank you for quick answer and happy to hear it works that way!

You’re very welcome! I really appreciate you marking my response as the best answer 😊