Skip to main content
To homepage To homepage

The desk top application previously used to refresh so that you could see your messages. With the current update you have to do that manually. Not a very good customer experience.

Stuart - what is not updating? Faxes? Test/SMS? Voicemails?

The last user we had report this issue just needed to have some Network Configurations updated on their router to resolve the issue.  
I'm using the RC Phone app on Windows 10.  App version is 19.4.0, and it has stopped refreshing the SMS list, even after logging out and logging back in.  Rebooting the PC hasn't helped.  And I see no way to manually refresh SMS.

Reply


Terms & ConditionsCookie settings
PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Privacy Notice