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When a call comes in on a mobile, we have to dial 1 to accept. Obviously we can't do this when we are driving. Is there a way around this please?

See if this helps: https://community.ringcentral.com/ringcentral/topics/how-do-i-turn-off-the-press-1-before-connecting...


That link gets this response:

Be patient, you are almost there.

The page you are looking for has moved and we couldn't redirect you. We will fix this, we promise.

In the meantime, use the search box above to search for the content you need. Thank you.


Was there ever an answer on this question? We are having the same issue. The link for the article is broken.


Sorry Mary - the code is STILL broken as of today (and the Step 6 isn't valid in that article link)


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"Never" needs to be an options on this pull-down menu.- it's there for the Direct calls - it can't be that hard to put it there (including working logic 😉 ) for the other calls.

This is a really big issue - why is it still not implmented?!?

Who do we need to chat with about this? This is an ERROR, not something for the wish list/ideas.



Hi @Joe Cache, I'll check this with our Product Team.


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