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Question

Dial by Name Directory Sequence

  • July 14, 2017
  • 5 replies
  • 650 views

Does anyone know of a way to have the dial by name directory in reverse order so that my boss' name can be read before his son's?

5 replies

  • Author
  • New Participant
  • July 14, 2017
Hi. I appreciate your fast response. That would still put him last...his one son is Michael, and he is Mike.

Unfortunately, those are the only two options currently that RingCentral offers. 

  • Participating Frequently
  • April 17, 2019
This doesnt seem to be done in alphabetical order. I have four Ashley's. if you have four people with the same first name. What does the system then use for sequence

  • Participating Frequently
  • April 22, 2019
That is incorrect. There are four Ashleys. The sort order when you call in and listen . Ashley # 1 - ext starts with 19, Ashley#2 = Ext starts with 44, Ashley # 3 - Ext starts with 42 and Ashley #4 - ext starts with 17

You can change the order to be First Name vs Last Name