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Question

False Missed Call Notification in RingCentral App

  • February 13, 2019
  • 2 replies
  • 413 views

Has this been fixed yet?

2 replies

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  • Community Manager
  • February 14, 2019
Hi Benjamin, 

Can you provide a little more background info to your question? Do you have a case number? Thanks! 

  • Author
  • New Participant
  • February 15, 2019
I'm having a hard time believing you don't know the issue I'm talking about! Lol.

This is a very know issue. If there are multiple people in your organization that have phones that ring on incoming calls, and someone besides you answers a call, your Ringcentral app will have a notification (lots of notifications really quickly) that you have a missed call even though that call was legitimately answered (by someone else).