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Ring Central arbitrarily changes my plan from the RingCentral Fax750 plan to the RingCentral Fax1500 plan without any input from me. My history shows I use about 15-20 fax pages a year. When I received my one e-mail notice I looked on Ring Central's website and there is no RingCentral Fax750 plan shown. Now when I log in I can see there is a change I could have done to the RingCentral Fax750 but is it too late since it was charged and no refund is available (I can get a credit but no refund). I cannot believe how unethical this feels. Yes, there was a notice, but a change should not be made if the same plan is still available. An easy way to get another $64 from each user without any benefit provided.

Payne, I'm sorry for this issue. How can we assist you further?
Switch me back to the Fax750 Plan and provide an actual refund to my credit card not just a future credit that makes me stick with Ring Central.  My cost has gone from ~$50 to over $200 in the past couple of years.

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