How Can I Allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes?

Question

I have a need to allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes. How can I accomplish that?

Mary-Community_Moderator · Answer

Hi Mike, there is no feature to enable it automatically. You need to download the greeting from the Prompts Library and upload it in each extension's voicemail greeting. Here's a Knowledge Base Article on how to upload a voicemail greeting in an Extension.

https://support.ringcentral.com/article/Upload-Recorded-Voicemail-Greeting.html

I have a need to allow OGMs from Prompts Library to be assigned to individual user's extension's voicemail boxes. How can I accomplish that?

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