How do I forward a voicemail in desktop app?

Question

I have two issues with the RingCentral platform.

1. How do you forward a voicemail using the Desktop App? I can't find the option to forward voicemail messages to another extension using the windows desktop app.

2. The RingCentral website seems to allow you to forward voicemails to another extension or email but the forwarding window doesn't allow you to pull up the contacts from the company list.

Hopefully I just missed it and someone can point me in the right direction.

Mary-Community_Moderator · Answer

Hello Seng,RingCentral App doesn't have an option to forward voicemail messages. On the web portal, only personal contacts are shown when forwarding. You may submit a feature request on our Ideas Portal. You may follow this article for guidelines.  Submitting and Voting for Product Ideas

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