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How do I forward my incoming faxes to someone else when I'm on vacation?

  • November 23, 2020
  • 4 replies
  • 1185 views

My direct phone number and direct fax number are the same. Is there a setting to make incoming faxes go to someone else when I'm on vacation?

Best answer by Anirban2396911020

See the below reference:

https://support.ringcentral.com/article/9787.html

This article provides instructions for Administrators on how to configure the Message Recipient feature of other Users to allow other Extensions to receive their respective voicemail and fax messages.

4 replies

See the below reference:

https://support.ringcentral.com/article/9787.html

This article provides instructions for Administrators on how to configure the Message Recipient feature of other Users to allow other Extensions to receive their respective voicemail and fax messages.


Thank you!


  • New Participant
  • February 9, 2026

That support link no longer directs to anything. What is the resolution for this?

We’re having the same issue.


Mary-Community_Moderator
Community Manager
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That support link no longer directs to anything. What is the resolution for this?

We’re having the same issue.

Good catch, thanks for flagging this! Here’s the updated KB Support link you can check out: https://support.ringcentral.com/article-v2/How-to-create-and-assign-a-Fax-Only-Extension.html?brand=RC_US&product=RingEX&language=en_US