Question

How do I get copies of previous outgoing faxes?

2 years ago
October 7, 2022
1 reply
432 views

pjhart
New Participant

I need copies of previous outgoing faxes for patient files.

Mary-Community_Moderator
Community Manager
2295 replies
2 years ago
October 7, 2022

Hi Patrick! The outgoing faxes are only available for 30 days and will no longer be accessible after that. The best way is to back it up through the RingCentral Archiver or by using a third-party app called RingClone.

To learn more about Data Retention, click the link below.

https://support.ringcentral.com/mvp/admin/company-account-settings/ringcentral-data-retention-policies.html

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