Question

How do I view voicemail for the Main Company Number?

2 years ago
April 23, 2023
1 reply
411 views

kyle-3
New Participant

I have a general voicemail box set up for our main company number. When I sign in and go to phone > voicemail, it only shows the voicemail associated with my number and not the main company number/general voicemail box. How do I access this?

Mary-Community_Moderator
Community Manager
2632 replies
2 years ago
April 24, 2023

Hi Kyle, your account shows that Shared Voicemail feature is not yet enabled in your account. Please submit a ticket to Tech Support to help you with the setup.

https://support.ringcentral.com/new-case.html

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