Several of our phone users with Polycom VVX350 desk phones are reporting problems with their phone freezing up, intermittently shutting down, and dropping calls. What is the best approach for troubleshooting the issue to determine if a firmware update is needed?
Page 1 / 1
Hi @Mary Kunce, I suggest you talk to Tech Support about your issues so the phones will be checked.
Submit a ticket at https://support.ringcentral.com/new-case.html.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.