Answer

How fast does the operator add the ability to send sms to numbers?

Forum|Forum|1 year ago
November 4, 2024
7 replies
257 views

Sergio_XVII
Participating Frequently

How fast does the operator add the ability to send sms to numbers? It's been more than 3 days now, but I still can't send sms.

Best answer by Mary-Community_Moderator

It's been more than 72 hours but I can't send sms.😔

Hello @Sergio_XVII, upon checking, Your TCR campaign has been approved. However, the campaign setup is in progress due to some numbers that are not ready to use. I will be escalating your case to Telco Ops to manually add the numbers to the campaign. Can you please provide the details below thru DM? Thank you!

Name:
Contact Email:
Contact #:

R

rossonomous
Known Participant
Forum|Forum|1 year ago
November 4, 2024

My experience is within 5-60 minutes.

Like

S

Sergio_XVII
Author
Participating Frequently
Forum|Forum|1 year ago
November 5, 2024

It's been more than 72 hours but I can't send sms.😔

Like

+1

Mary-Community_Moderator
Community Manager
Forum|Forum|1 year ago
November 5, 2024

It's been more than 72 hours but I can't send sms.😔

Hi @Sergio_XVII, I'll look into the status of your TCR and get back to you with an update soon. Thanks for your patience!

Like

+1

Mary-Community_Moderator
Community Manager
Answer
Forum|Forum|1 year ago
November 5, 2024

It's been more than 72 hours but I can't send sms.😔

Hello @Sergio_XVII, upon checking, Your TCR campaign has been approved. However, the campaign setup is in progress due to some numbers that are not ready to use. I will be escalating your case to Telco Ops to manually add the numbers to the campaign. Can you please provide the details below thru DM? Thank you!

Name:
Contact Email:
Contact #:

S