I have a receptionist who would take the calls forwarded to her mobile. If the receptionist does not pick up the call it would go to the voice mail box. If she answers then I have few questions highlighted in red in the the picture. Can you confirm this is possible to achieve?
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Hi @John Lin please refer to this post, https://community.ringcentral.com/questions/105486/how-to-add-another-person-to-an-ongoing-call.html
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