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Does anyone know how to remove the Intercom and Page keys from the display screen.  They were gone with our previous phone service but we can’t figure out to remove them since converting to RingCentral.  Thanks!

@FORT2025 They need to be removed with a custom config applied on the backend.
What buttons do you want to have instead? Below is an example custom config that would work on your Yealink. The ### describes what the config does. You can find this and other example configs here:
https://support.yealink.com/en/portal/knowledge/show?id=64cb11d9c3669d088f37073e


 

#!version:1.0.0.1

###Call log | Directory | DND | Menu
programablekey.1.type = 28
programablekey.1.label = Call log
programablekey.1.value = %NULL%

programablekey.2.type = 61
programablekey.2.label = Dir
programablekey.2.value = %NULL%

programablekey.3.type = 5
programablekey.3.label = DND
programablekey.3.value = %NULL%

programablekey.4.type = 30
programablekey.4.label = %NULL%
programablekey.4.value = %NULL%


###remove Page, Intercom
softkey.1.enable=0
softkey.2.enable=0
 


Thanks so much for jumping in with this, ​@martintsankov! 🙌
@FORT2025 let us know if that helped, and don’t forget you can mark ​@martintsankov’s reply as the best answer so others can find it easily too.