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I've recently added a Yealink W60P phone to system, does anyone know how to make that the phone that rings when our main switchboard number is called? Thanks

  • January 10, 2022
  • 1 reply
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I've recently added a Yealink W60P phone to system, does anyone know how to make that the phone that rings when our main switchboard number is called? Thanks

1 reply

Mary-Community_Moderator
Community Manager
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You have to assign the deskphone to an extension, then set the company call handling to route the calls to that extension. Follow the step by step KB links below:


First step: Assigning an unassigned phone to a user extension | RingCentral MVP

Second step: Setting up Company Call Handling and Operator extension | RingCentral MVP

  • This is where you can setup the company call handling to route calls to the extension.