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Hi,

I am new to Ring Central and wanted to know how I know if a call is coming through on my mobile as a work call (through RC) or a personal call on my number. Do I need a separate phone for RC calls?

the interface looks different and you can customize the ringtone for RC Calls. The default RC ringtone will probably be good enough since it is probably different than the one you have for calls to your personal number. You wouldn't need a separate phone in order to differentiate between calls

Thanks - Changed it to "Immersion" but it has not made a difference - any ideas?

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