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Question

Identifying RC calls on mobile app

  • 4 January 2021
  • 4 replies
  • 275 views

When a RC call is forwarded to my personal cell phone, it used to ring with a different ring sound. RingCentral calls no longer identify themselves anymore. Is there a new setting to fix this?

Are you referring to a call from RingCentral that is forwarded to your cellphone number?




I have the app on my phone. I see nowhere in the app or on my iPhone to change the ringtone.


Which app do you have? Is it the one with an R icon or phone symbol?


R icon


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