Identifying RC calls on mobile app

When a RC call is forwarded to my personal cell phone, it used to ring with a different ring sound. RingCentral calls no longer identify themselves anymore. Is there a new setting to fix this?

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Are you referring to a call from RingCentral that is forwarded to your cellphone number?

I have the app on my phone. I see nowhere in the app or on my iPhone to change the ringtone.

Which app do you have? Is it the one with an R icon or phone symbol?

R icon

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