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Question

Iphone X calls cut off by Ring Central app calls

  • October 31, 2019
  • 3 replies
  • 279 views

I have an iPhone X and have updated to the newest Ring Central app. When I am on a Ring Central call and my cell phone rings, the Ring Central call will be cut off and vice versa. It's hard to use my cell phone without worrying that either a RingCentral or cell phone call will be cut off. Any suggestions?

3 replies

  • Known Participant
  • November 1, 2019
Hey Maura, what version of the app are you on?

  • Author
  • New Participant
  • November 1, 2019
I just downloaded the newest version and I also heard from support - they are working with Apple to fix this glitch as part of IOS 13.2.

  • Known Participant
  • November 1, 2019
Yep! That's what I was just told. Once you're on the 13.2 version, you shouldn't have that issue anymore :)