We can call out but get nothing in.  Chicago Area

​@Tennille ​@WPB law We’re so sorry about the current outage. This is so rare and know that our internal teams are working to resolve this ASAP. 

Please stay tuned, as we will be posting a thread here in the Community to keep you all in the loop. 

This is really bad … not even a notification from RC that their service is down.  Maybe its time to look for a service that has a backup plan or a distributed architecture that prevents these issues.

How does Ringcentral plan on reimbursing its customers for time loss during the outages? This is indeed a very dangerous situation for any medical practice. As a private psychiatric clinic in Houston this is a HUGE liability. We are literally working with people who already have trust and abandonment issues. We also have to address serious situations from patients who are dealing with side effects or prevent life threatening situations from occurring. Patients aren’t even able to get our notice that our lines are down.