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Is there any way to have an alternate message for your voice mail w/o deleting the main message? Out of office, etc

  • August 10, 2022
  • 1 reply
  • 418 views

Is there any way to have an alternate message for your voice mail w/o deleting the main message? Out of office, etc

1 reply

Mary-Community_Moderator
Community Manager
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Yes, it is by creating a custom answering rule. Check the KB articles below on how to set it up.

For main line; https://support.ringcentral.com/article/Adding-Custom-Rules-More-Option.html


For extensions; https://support.ringcentral.com/article/How-to-access-the-advanced-call-handling-feature.html