Question

Is there any way to have an alternate message for your voice mail w/o deleting the main message? Out of office, etc

Forum|Forum|3 years ago
August 10, 2022
1 reply
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jeniferoquinn
New Participant

Is there any way to have an alternate message for your voice mail w/o deleting the main message? Out of office, etc

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Mary-Community_Moderator
Community Manager
Forum|Forum|3 years ago
August 11, 2022

Yes, it is by creating a custom answering rule. Check the KB articles below on how to set it up.

For main line; https://support.ringcentral.com/article/Adding-Custom-Rules-More-Option.html

For extensions; https://support.ringcentral.com/article/How-to-access-the-advanced-call-handling-feature.html

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