We have a small office and we got this because I do alot of texting with our customers and outside workers. The ring Central app is horrible if you are like me and are not text/messaging Teams or the two other people with Ring Central phones. I have to go through a bunch of steps just to get to the texts and calls. And now I am group messaging my works and I can only do this through the app on my phone and not the one on my computer. The other app was sooo much better the one with the phone Icon.. I don't know who the hell came up with this one. Maybe I am doing something wrong and if I am let me know