We are using RingCentral app for Teams with the RingCentral for Teams Desktop Plugin. We have users when they receive a call their browser opens a new tab to www.goole.com. Just started today and it is happening to several users. I have verified they do not have RingCentral Desktop app installed, and the "Launch an external app or website for incoming calls" is not a setting in the Teams RC app. How do I resolve this for my users? Also, why was this turned on in the first place?
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