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Ring Central "Classic" would show the icon from a status next to the user name in the left hand column of the app. Hovering over the icon would show the status text (including custom status text). This is not implemented in the new Ring Central App.

As we are all working remotely we find this was a good feature. I can tell if someone is simply "out of office", or even "Running" or "Having Lunch".

This is NOT the same as DND, it conveys much more information and DND affects other behaviours too.

Please re-implement this missing feature in the new Ring Central App

You can check this issue with customer community community team : community.support@ringcentral.com.

If you still find this as missing feature, you can request it as feature request here: https://ringcentral.ideas.aha.io/


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