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HELP! I am getting email notification and voicemail notifications about a received fax, but when i go to the ap there is no fax. These faxes are coming in when the office is closed and the ap is not open. I have my fax number set to receive at my number. I have received faxes while the office is open and the ap is open, so this again seems to be during the night.

Hello @KathyShaffer 

 

Please directly contact our Support Team to review the settings of your Admin Portal. You can submit a ticket at https://support.ringcentral.com/new-case.html for assistance.

 


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