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Our phones ring twice then nobody there upon answering

  • April 27, 2022
  • 1 reply
  • 406 views

New to Ring Central. We get a lot of calls that when we answer no one is on the other end. Is it possible that spam caller computers don't work well with VOIP and disconnect before annoying us or are we missing legitimate calls??

Best answer by Mary-Community_Moderator

These can be robocalls. Here's a KB article with information in response to RingCentral's effort to mitigate robocalls or unwanted phone calls. https://support.ringcentral.com/article/Robocalls-Mitigation.html

1 reply

Mary-Community_Moderator
Community Manager
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These can be robocalls. Here's a KB article with information in response to RingCentral's effort to mitigate robocalls or unwanted phone calls. https://support.ringcentral.com/article/Robocalls-Mitigation.html