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Question

Outage ahead of mass migration!

  • 23 January 2025
  • 1 reply
  • 79 views

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I have been out of service since 13:45 today as I’m sure most of you all are.  You can’t get through to tech support.  You can’t open a case online. And you get the SAME update 3 hours in a row! I’m supposed to be migrating my entire community over to Ring within the next 6 weeks.  This is NOT a good way to start this off.  There MUST be better communications here!  

1 reply

BeckyH
Community Manager
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  • Community Manager
  • 650 replies
  • January 23, 2025
dfrazzit wrote:

I have been out of service since 13:45 today as I’m sure most of you all are.  You can’t get through to tech support.  You can’t open a case online. And you get the SAME update 3 hours in a row! I’m supposed to be migrating my entire community over to Ring within the next 6 weeks.  This is NOT a good way to start this off.  There MUST be better communications here!  

Hey, DM me with some contact info so I can help to prioritize attention to your service with an impending migration.
 


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