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Parked Call Attention Alert

  • June 22, 2025
  • 1 reply
  • 88 views

Hello!

   How do I set up a hold time warning for parked calls? I want the phones to play some sort of sound or blink the park line light to alert that that call has been parked for x amount of time and that we should really be getting back to it quickly. 

Best answer by Mary-Community_Moderator

Hi ​@AustinAtJAKs

Thanks for your question! At the moment, this specific functionality isn’t configurable within RingCentral’s Call Park settings. However, we’d love for you to share your idea with our product team by submitting a feature request at https://ideas.ringcentral.com.

Let me know if you need help navigating the submission process!

1 reply

Mary-Community_Moderator
Community Manager
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Hi ​@AustinAtJAKs

Thanks for your question! At the moment, this specific functionality isn’t configurable within RingCentral’s Call Park settings. However, we’d love for you to share your idea with our product team by submitting a feature request at https://ideas.ringcentral.com.

Let me know if you need help navigating the submission process!